Contact

Thank you for choosing Gamer Collections! If you need to initiate a return or request a refund, or just have a question about our brand, we're here to assist you every step of the way. Please follow these instructions to ensure a smooth and efficient process:

Contact Us Directly: Please send an email to support@gamercollections.com with the following details to facilitate a quick resolution:

  • Order Details: Include your order number and any other pertinent information related to your purchase.
  • Description of the Issue: Clearly describe the specific issue or problem you encountered with the product.
  • Supporting Images/Short Video: If applicable, attach images/short video that help illustrate the problem. Providing visual evidence is part of our return and refund requirements.


    Guidelines for Supporting Images/Short Video:
    A clear photo of the received product where the design, the issue, and/or the size tag are clearly visible in a single frame.

    If it’s hard to capture both in the same frame, you can also send us a short video (for example, start by showing the printed design, then move to show the problem area).


Review Your Email: Double-check to ensure that all the information provided is accurate and complete before sending it.

Send Your Email: Once your email is ready, send it to us, and our dedicated team will review your request promptly.

We strive to address all return/refund requests as quickly as possible to ensure your utmost satisfaction.

If you have any additional questions or require further assistance, please don't hesitate to reach out. We're here to help! support@gamercollections.com

Thanks Wonderful!